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2025 Community Survey
The 2025 RTD Community Value Survey is now open. This survey will take approximately 10 to 15 minutes to complete.
As an expression of appreciation, individuals who fully complete the survey will be entered into a drawing for a chance to win a $150 Visa gift card.
The Regional Transportation District (RTD) is conducting its annual community survey related to transit services in the Denver metro area. Even if you do not currently use RTD services, your input is extremely valuable. This survey will take approximately 10 to 15 minutes to complete.
2024 Community Survey
Results from the 2024 RTD Community Survey indicate that 68% of bus customers and 63% of rail customers are “satisfied” or “very satisfied” with RTD services, a decrease from 76% and 78%, respectively, in 2023.
A motion to increase the General Manager and CEO’s salary by 4.86% (in effect, a mid-scale bonus) was approved by the RTD Board of Directors on Dec 3rd, 2024. Unfortunately results from the Community Value survey were removed from the performance assessment criteria.
2023 Community Survey
Riders who took the 2022 RTD Community Survey indicated that 76 percent of bus customers and 78 percent of rail customers are “satisfied” or “very satisfied” with Denver RTD services.
A motion to increase the General Manager and CEO’s salary by 0% (in effect, denying a bonus) was approved by the RTD Board of Directors on Dec 4th, 2024.
2022 Community Survey
Riders who took the 2022 RTD Community Survey indicated satisfaction levels of 60-70% on a wide range of topics such as on-time performance, service communications, security, and cleanliness. Most of these figures were down from a similar survey undertaken in 2021. Clearly a lot of room for improvement.
A motion to increase the General Manager and CEO’s salary by 0% (in effect, denying a bonus) was approved by the RTD Board of Directors on Dec 6th, 2022.